Testimonials

Customer Reviews

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Sonya Cahill
Sonya Cahill
20:55 04 Oct 18
These guys are honest and professional. Quick response and they did a great job!! They don't overcharge like a lot of places. Thanks Brian!!!
Cipolla Family PrudentImmigration Server
Cipolla Family PrudentImmigration Server
02:42 13 Mar 18
Very organized, same day service, and very professional.
josh baskin
josh baskin
22:12 15 Dec 17
My water heater pilot kept going out so I called Rocket. Like a Rocket, Sam was here in like 20 mins to evaluate the sitch. He gave me options and went through each one. I called around and Sam's quote was pretty competitive but I found one other guy with a slightly lower quote. So I hit Sam up and he matched it no problem. Booking was easy and Sam and Geoffrey showed up on time with my new heater. They trudged it up to the 3rd floor in 15 degree weather with no worries. My old heater was in a closest that was too small to even get the thing out but it didnt faze Sam. There was also some piping work that some other guys might have charged extra but not this guy. Water heater installed in a few hours and I'm back to the peace of mind of hot showers for the wife and I. I highly recommend these guys and would use again.read more
Alison Movish
Alison Movish
16:19 28 Oct 17
Great service. They arrived on time and Nick and Mike were very informative. My basement had flooded and I needed them to look at our sump pumps which ended up being perfectly fine. They were so nice they didn’t even charge me for coming out and looking. Would definitely recommend to anyone!
Scott Friedland
Scott Friedland
12:48 25 Aug 17
Did a great job in a timely manner. The prices are right on too. I paid less for the entire job than most companies charge just to come out and look
Lisa Tanner
Lisa Tanner
19:45 07 Jul 17
Fast. Efficient. Courteous. Unfortunately our building had a clog in the kitchen-plumbing stack that needed to be taken care of immediately. After another plumber stood us up on the maintenance we called Rocket Plumbing – and they had someone over to assess our problem within hours. The scheduling was easy, and the scheduler even worked to accommodate us with an earlier time given our concern over a potential leak. The plumbers who showed up were on time, friendly and professional – we were very happy with their service and even have called them out again to help us with other plumbing needs. Fair pricing. No complaints!read more
James Cummens
James Cummens
22:38 09 Feb 17
The best. I found Rocket and have been very pleased with their service and professionalism. My plumber Sam is knowledgeable, courteous and did great work. I can't say enough about them and would highly recommend them for any plumbing problems you might have. Pricing was very reasonable too.
Mike Brisben
Mike Brisben
00:09 27 Jan 17
When you're sure that your plumbing situation is going to require busting a wall open, you know it's not going to be cheap. Anthony the plumber was able to get out the same day and deal with several different issues to completion. I feel like I got a square deal
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Rocket Plumbing
4.5
Based on 424 Reviews
Jenny O.
Jenny O.
2018-12-08 11:04:42
They called back right away, came the next day, were on time, friendly, and knowledgeable. I would highly recommend Rocket Plumbing.
Hansel Q.
Hansel Q.
2018-11-29 08:08:55
Having your water heater break in the middle of winter sucks! They took my call Sunday night and by Monday morning I already had an appointment. Danny was...
Michael M.
Michael M.
2018-11-20 12:32:54
We've used Rocket Plumbing a number of times at our home. They're everything you want in a home service provider. -They answer the phone when you call....
Jini H.
Jini H.
2018-11-17 09:20:38
I have used Rocket Plumbing before and I will never use any other plumbing company.Geoff was not only early, clean and incredibly nice but he took care of...
Jennifer B.
Jennifer B.
2018-11-07 22:26:35
We had a complicated mess of an issue. They were always on time, pleasant, and took the time to explain everything. I would absolutely use them again...
Nancy G.
Nancy G.
2018-10-30 11:44:30
Chris came out at night due to a complication on his end but didnt want to leave me hanging, and didn't charge me any extra for staying until 11 PM! Very...
Kris S.
Kris S.
2018-10-30 08:50:35
Fast, friendly, knowledgeable and clean! Sam came out to fix a clogged kitchen drain, worked quickly, efficiently to fix the problem, explained how we can...
Dona D.
Dona D.
2018-10-12 02:36:37
My sink was leaking and I was leaving town, they came straight away, replaced a valve (fixed problem) and didnt charge an arm and a leg. And, they have a...
Jesse C.
Jesse C.
2018-10-06 20:33:40
Danny installed a water heater and replaced the gas lines going to my furnace. Danny is excellent!!! He was so helpful from the initial quote, giving good...
Scott H.
Scott H.
2018-09-17 14:51:11
Extremely happy with the service! I called Rocket and they were able to send someone out on short notice. The plumber was very nice and extremely...
Mayer B.
Mayer B.
2018-08-31 11:04:59
Called Rocket because my toilet wouldn't flush. I was surprised they could work me in within 30 minutes because they had a plumber in the area. Sure enough,...
Eliza K.
Eliza K.
2018-08-29 12:17:46
I was so impressed with the quick and thorough response that Rocket Plumbing gave to my inquiry! I reached out for help with a leaky toilet - and the wax...
Adam H.
Adam H.
2018-08-20 09:11:18
These guys are fantastic! Came out quickly, on time, and diagnosed the problem immediately. Our shower was leaking and causing damage to a ceiling below it,...
M M.
M M.
2018-08-10 16:43:00
VERY IMPRESSIVE! We had a leak in our kitchen faucet. This was my first time using Rocket and my wife and I thought that their responsiveness,...

BRIAN THE PLUMBER IS AWESOME!!!

I found him on Yelp. Gave him a call, he answered, no answering service or voicemail. SO NICE WHEN YOU GET AN ACTUAL PERSON. 🙂 He was very friendly and professional. I hired him to do some work at my home and he really did a great job.

Bottom line- if you want someone friendly, hard working and honest. Brian is your man! I highly recommend him!

Kobe T. (Chicago)


Fast, reliable, and professional service.

I found Rocket Plumbing on yelp last week when my I discovered that my kitchen drain was blocked up. Not knowing where to turn I hit yelp to see if I could find a plumber with good reviews. I saw Rocket Plumbing listed on top of the page so I gave them a call to see if they could help. The owner (Brian) answered the phone on the first ring and he was a very friendly guy.

I told him of my drain problem and he quickly diagnosed the issue and sent a plumber out to my house. The plumber got to my door about 2 hours later, and once he got to my place he got straight to work. He was very knowledgeable and he did a very professional job. He unclogged my kitchen sink in less than an hour.

He even offered to help clean up after he was done and I really appreciated that. The price seemed reasonable for the work he did and he offered me a $47 off discount for the job. All in all I had a very good experience with this company and I would suggest them to anyone who is looking for a good plumbing company in Chicago.

Scott T. (Chicago)


The owner of my unit contacted Rocket Plumbing due to a leak in the kitchen of my unit. Being that the owner lives in NY, he chose Rocket Plumbing based on the great ratings. He did the right thing! Brian and another guy came in, assessed the situation, fixed the leak, and even followed up to get the hole pateched up even though he doesn’t do that service. Overall, great experience!

Danna S. (Chicago)


I Love Rocket Plumbing! We own a duplex and when our tenant’s shower above us started leaking through our light fixture my boyfriend actually called 2 different plumbers. The first plumber was at our house for about 3 hours, wanted an absurd amount of money and didn’t even fix the problem. He obviously did not know what he was doing and we basically had to throw him out. The second plumber fixed the leak but the quality was so poor that it began leaking again within 24 hours and of course his work wasn’t guaranteed. Finally, I begged my boyfriend to call Rocket Plumbing and they fixed the problem in no time! Their office staff was super nice and they got a plumber over to us within 24 hours. Their technician was really professional and TOTALLY knew what he was doing. He had our leak fixed in under an hour and the best part is that their work is guaranteed!!! (unlike the other guy who took our money and ran) :/ I just wish we would’ve called Rocket Plumbing sooner and not wasted time and money on 2 other completely incompetent Chicago plumbers. In the future, I wouldn’t even consider another plumbing company. I will definitely be calling Rocket again and would highly recommend them to anyone in need of a plumber.

Danielle M. (Woodridge)


I never thought how much I would happy with a plumber until I used this company. I called Rocket Plumbing 2 days ago when I found a leak under my kitchen sink. I saw they had a good offer on yelp so I gave them a call. The plumber was at my house in an hour and he did a very professional job in fixing the leak. The cost of the job seemed fair and my plumber was very friendly too. I will definitely use this company again if I need a plumber.

Jack “Jackie” L.(Oak Lawn)


My sink broke and I needed to have it fixed ASAP because we had a closing scheduled the following day. I called Brian, who is the owner, and he was so on top of it. He was on a job at the time, but assured that he would call me back in an hour. In the meantime I called 3 other plumbing companies, also found them on Yelp, one didn’t pick up or return my call after leaving a message, the other emailed me back and said he was out of town and the other said they would call me back if they could take the job, and I never heard back. On the bright side of it all, Brian came through and called me back in less than an hour, just like he said he would. I explained the emergency situation to him, he assured me that he could get it done in a timely manner and HE DID!!! He went to the location to measure the sink, went to Home Depot, bought the sink, he kept in contact with me throughout the entire process, only because he knew how nervous I was about making sure the job got done by the end of the day. SUPER Brian finished the job and made sure I had a new sink installed by the end of the day AND HE UNCLOGGED A DRAIN for us too!!! His price was very reasonable, especially considering that I was in a jam.

I will definitely be calling Brian again should I need any plumbing services, and I recommend that you do the same. You won’t be sorry!

Thank you Brian, we appreciate all your hardwork and effort.

Karmin D. (Chicago)


I contacted Rocket Plumbing to install a new laundry tub and fix a gas pipe. They came out the same day and completed everything within 4 hours. He charge me exactly what the estimate said and cleaned up before he left. I would recommend using this company.

Jim P. (Wheaton)


My sister and I live in the same building. She was having issues with her toilet and I was having issues with mine. I had used a plumber for by business in the past and it just so happens he was out of town so we needed someone else to come out. I looked at the reviews here on Yelp and my sister gave Rocket Plumbing a call. Brian not only answered the phone but also made an appointment to come out to our place the very next day. He showed up on time for our appointment, assessed the issues, ran out for parts and had everything in working order in just a couple of hours. He was polite, professional and presented us with a very reasonable invoice. We will both be using Brian at Rocket Plumbing for all of our plumbing issues going forward. Thank you to Yelp and a BIG, HUGE thanks to Brian at Rocket Plumbing.

Bonnie L. (Chicago)


I called Rocket Plumbing because of their positive reviews and I was not disappointed. They were very friendly and clear on the phone, they showed up on time (early!), they did a great job, and they charged less than I expected based on other plumbing companies I had called.


I will definitely call them again with any plumbing issues.

Jessica D. (Irving Park)


The folks at Rocket Plumbing are great! They’re courteous and professional, both on the phone and in person. They gave me an appointment right away and the plumbers who came out were great. After I showed them the plumbing issues, they explained what they would do and the cost involved. They went above and beyond to get the sink faucet that I wanted. They worked efficiently (even though my condo was sweltering!) and even cleaned up when they were done. Great customer service and friendly, professional plumbers–highly recommended!


Jennifer B. (Evanston)